We are looking for a new colleague for our solution support team. You will be responsible for providing consultation, guidance and problem solving expertise with respect to technical issues of infrastructure, design, methods, tools etc. to ensure that a robust, maintainable service is provided for main DHL Express product MyDHL+ .
Your role:
- Work as 2nd level support for internal applications
- Responsible for testing and release to production
- Support Incident, Problem and Critical Incident Management as required
- Maintain good working relationships with appropriate internal and external DHL customers
- Provide technical support to users of business applications
- Verbal and written technical reports to specialists on aspects of system status
- Present technical reports to users and managers
- Plan, execute and support implementations so the applications themselves are deployed with minimal disruption to the production environment and meet established standards
- Deployment services for area of competence
Applications/technologies you will use:
- OS Unix, Linux
- SQL
- DB (Oracle)
- PL/SQL
- Apache, Tomcat, NGINX
- Terracotta
- Adobe CQ (CM products)
- Shareplex
- XML, Java script, JSP, XSL
- Shell scripting
- Dynatrace APM
You should have:
- Relevant experience from similar role
- At least intermediate English
- Analytical skills
- DevOps experience
- Team Player
- Excellent influencing and negotiating
What we offer:
- Great team of professionals and possibility of technical development
- Permanent contract
- Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company
- Pension Plan contribution, Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program……
- Modern offices in Chodov next to metro station
- CAFETERIA employee benefit program with wide selection of benefits from Edenred