System Support Specialist- Windows


About the role:

We are looking for a new colleague for our Windows Operations Team to support OS and HW of approximately 9000 servers globally.

You will be responsible for administration of Windows Server OS support on 2nd level, evaluation of HW issues, File and Print Services support, Active Directory content support, Security on servers and participate on migration projects like File/Print sharing Services. Your role will be also responsibility of Internal Service called MyShare eFile (similar to Google Drive). You will act as a consultant on projects and provide advice to users about products and Services, which are available to them.

What you will do:

•Administration of Windows 2008, 2012, 2016 servers on 2nd level
•Resolve incidents concerning OS and HW
•Management of File and Print Servers, participate on Files/Folders and Print
•Management of Security on servers
•Managing of Group Policy, Login scripts, Active Directory, DNS, DHCP, IIS
•Improving existing Service (e.g. automation via PowerShell scripting
•E2E support of MyShare eFile Service
•Oversee the administration of all applications on Windows based servers by
using monitoring tools
•Support of operating system, software and hardware issues by answering
questions and/or resolving problems
•Frequent contact and collaboration with IT support colleagues globally
•Documenting of activities and processes

You should have:

•Proficient knowledge of server administration skills (Windows 2008, 2012, 2016)
•Experience with Active Directory domains content support
•Advanced knowledge of English
•Minimum 3 years IT experience
•Previous experience in similar role

Nice to have:

•Knowledge of Group Policy, Login Scripts, Symantec Antivirus, Microsoft SQL DB, TCP/IP, DNS, DHCP, clustering technologies from Microsoft and Veritas NetBackup, File storage (NAS), VMWare technology and HW knowledge
•Scripting Languages (VB script, PowerShell)
•Global Service Now, ITIL, Change Management process understanding

What we offer:

•Great team of IT professionals and possibility of technical development
•Modern offices in Chodov
•Home office possibilities
•Permanent contract
•Pension plan contribution, Long-term Sickness Insurance
•CAFETERIA employee benefit program with wide selection of benefits from Edenred
•Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company
•Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program…


Martina Hrbková
Martina Hrbková
DHL Information Services (Europe) s.r.o.

V DHL IT Services jsem zodpovědná především za nábor juniorních pozic a za kompletní Service Desk oddělení. Nejčastěji obsazuji pozici Service Desk Analyst v různých jazykových kombinacích.

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