Senior Application Support Specialist - Linux, SQL Server


About the role:

Would you like to be part of DHL IT Services? Application support team is looking for an enthusiastic person who will support key systems within Deutsche Post DHL in order to ensure the maximum availability and minimal disruption to business continuity.

The role will work on systems which plan, control and run the P&P business unit which is responsible for letter & parcel delivery in Germany.

What will you do:

• Deliver application operation support within Service Level Agreements to the Post&Parcel business in Germany according to ITS processes with the main focus on Incident and Problem Management
• Demonstrate ownership of assigned events and incidents through to restoration and collaborate with other support teams within the organization and external suppliers
• Coordinate activities and communicate with impacted stakeholders as per incident management process
• Monitor the system landscape and implement optimizations as well as carry out administrative tasks to minimize outages
• Continuous improvement of the automated monitoring of the application
• Execution of operational acceptance test according to the release to production process
• Maintain technical documentation and the knowledge of supported applications

Applications you will use:

• Red Hat Enterprise Linux
• Oracle Enterprise Server
• Tomcat and / or JBoss and / or Oracle WebLogic Application Server

You should have:

• Proficient technical knowledge of Linux operating system
• Hands-on experience in Oracle database server including PL/SQL
• Advanced knowledge of at least one scripting language
• Proficient in at least one application server technology
• Practical experience in Application Monitoring with e.g. HP OpenView, Splunk or similar tool
• Ability to use English in daily communication
• Willingness to support development teams in improving application performance and robustness
• Good time-management, organizational, multi-task and prioritization skills

Nice to have:

• German language skills

We offer:

• Great team of IT professionals and possibility of technical development
• Modern offices in Chodov
• Home office possibilities
• Permanent contract
• Pension plan contribution
• CAFETERIA employee benefit program with wide selection of benefits from Edenred
• Extra week of holiday (25 days/year), 6 Self-sickness days/year, full salary compensation for up to 10 days absence due to illness per calendar year, lunch vouchers fully covered by company
• Multisport card, mobile and laptop, fruit days, sport clubs for employees, referral program……


Marie Nunhardtová
Marie Nunhardtová
DHL Information Services (Europe) s.r.o.

V DHL ITS jsem zodpovědná za nábor pro oddělení Production Services. Především se jedná o role Application Specialist, Support Specialist a Network Engineer.

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