Senior Application Support Specialist - eCom Team

Praha

You will cooperate with DHL IT Services internal teams (database, network, operating system administrators and developers etc.) to maintain internal applications with minimal disruptions to the production environment. The team is working with wide range of technologies (Openshift, Splunk, Oracle, Elasticsearch, Weblogic, Tomcat, Apache, NGINX, MQ,…)

About the role:

• Work as 2nd level support for business and mission critical applications/services available regionally (Europe) and globally
• Responsible for whole Application/Service lifecycle from initial project phase to release to production
• Support Incident, Problem and Change Management process
• Monitor supported services to be ahead of potential issues
• Liaise with application developers to overcome known problems and improve the service quality
• On-call support (rotational within the team)

You should have:

• Previous experience in application/system support area
• Familiar with SQL
• Linux/Unix skills
• Very good English
• Analytical skills and ability to get quickly from problem to solution
• Team player
• Customer attitude

Nice to have:

• Experience with Splunk and Openshift is an advantage
• NGINX and experience with data replication with Shareplex

We offer:

• Great team of IT professionals and possibility of technical development
• Modern offices in Chodov
• Home office possibilities
• Permanent contract
• CAFETERIA employee benefit program with wide selection of benefits from Edenred
• Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company
• Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program…

Kontakt

Marie Nunhardtová
Marie Nunhardtová
Recruiter
DHL Information Services (Europe) s.r.o.

V DHL ITS jsem zodpovědná za nábor pro oddělení Production Services. Především se jedná o role Application Specialist, Support Specialist a Network Engineer.

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