Senior Application Support Specialist – Linux, SQL

Praha

Would you like to be part of DHL IT Services? Our Service Support team is looking for a new team member.
You will provide Application support & Deployment services for Service Support Team to DPDHL Business Units in order to ensure the maximum availability and minimal disruption to business continuity. The position reports to Team Manager of Messaging Infrastructure Support.

Your tasks:

• Receive requests for support from business users
• Prioritize requests in accordance with agreed criteria and the needs of the organization in accordance with SLAs and current processes and procedures
• Investigate problems and other support requests and take appropriate actions
• Testing and deployment of new application versions
• Follow quality standards and policies
• Liaise with staff responsible for the design & development of system enhancements to overcome known problems or further fulfill user requirements
• On-call support (rotation within the team)

You should have:

• Administrative experience with Linux/Unix environment
• Ability to use English in daily communication
• Basic knowledge of SQL (SELECT/UPDATE/INSERT/DELETE)
• Incident /Problem /Change Management knowledge
• Customer focused personality
• 3+ years experience in a similar position
• It is great, if you are detail oriented, team player and analytical thinker

We offer:

• Great team of IT professionals and possibility of the technical development
• On-going professional and technical trainings and certifications
• Modern offices in Chodov
• Home office possibilities
• CAFETERIA employee benefit program with wide selection of benefits from Edenred
• Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company
• Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program……
• Permanent Contract

Kontakt

Marie Nunhardtová
Marie Nunhardtová
Recruiter
DHL Information Services (Europe) s.r.o.

V DHL ITS jsem zodpovědná za nábor pro oddělení Production Services. Především se jedná o role Application Specialist, Support Specialist a Network Engineer.

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