SAP BASIS Support Specialist


About the role:

We are looking for a new colleague for our SAP BASIS Team within DHL SAP Solution Centre. You should have understanding of SAP administration and knowledge of SAP BASIS support and/or experience with SAP basis projects (upgrades, migrations etc).
You will be responsible for dedicated SAP landscape(s) consisting of modern SAP technologies (SAP HANA, SAP Fiori, SAP Business Objects etc…).

Your daily work:

• Administration and support of the complex SAP environment
• Management of day to day operational activities (e.g. Oracle/HANA DB administration, sw logistic, proactive monitoring etc… )
• Ensure systems’ availability and performance
• Disaster recovery solution planning and implementation (incl. performing of DR tests)
• Providing technical assistance to end users and collaborate with other ITS teams (e.g. SAP development, SAP application support, etc …)
• Resolve and update incident, problem and change ticket with relevant status and information - incl. analyzing root causes
• Participate on changes and projects (estimations, design, configuration, implementation)
• Later on, to provide consultations to projects impacting supported services and business continuity projects (upgrades, migrations, deployments, patches etc.)
• Ensure SAP Security remains compliant with SAP best practices and our internal security

Your skills:

• 2+ years experience with SAP BASIS
• Oracle / MaxDB /SAP HANA DB
• Understanding of Unix/Linux/Windows platform
• Strong analytical skills
• Advanced English

We offer:

• Great team of IT professionals and possibility of technical development
• Modern offices in Chodov
• Home office possibilities
• Permanent contract
• Pension plan contribution
• CAFETERIA employee benefit program with wide selection of benefits from Edenred
• Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company
• Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program……

About SAP team:
Our SAP team is covering both support and build projects. Consists of SAP BASIS, SAP application teams, SAP Security and SAP developers, all together 70+ SAP professionals located in Prague.
SAP BASIS team consists of 13 professionals with long term experience responsible for 2nd and 3rd level support. Team is taking care about more than 30 SAP landscapes. The scope covers diverse technologies including modern components like SAP Fiori, SAP HANA, SAP Business Objects. We are covering the whole product lifecycle by internal resources – from build to support.
We work for international customers around the globe in the multicultural and international atmosphere.


Marie Nunhardtová
Marie Nunhardtová
DHL Information Services (Europe) s.r.o.

V DHL ITS jsem zodpovědná za nábor pro oddělení Production Services. Především se jedná o role Application Specialist, Support Specialist a Network Engineer.

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