Senior System Support Specialist – Modern Workspace Admin


This Senior System Support Specialist role in the Digital Workspace Services department provides strong proactive and reactive consultation and support of Windows 10 in Modern Workspace environment.

Your work:

•Work as technical expert for Modern Workspace systems including Intune, Configuration Manager, co-management, Desktop Analytics and Windows Autopilot.
•Contribute to the design, development and support in order to adopt Modern Workspace tooling according to the technical standards and processes.
•Provide advanced technical expertise for development, technical change management and operations for more than 250k machines worldwide.
•Infrastructure Problem Management - provide 3rd level problem management support for end-user computing back-end infrastructure and Desktop products.
•Participate in global virtual teams with architecture, engineering and operation teams enabling the on-boarding of new product/technologies to improve infrastructure supporting the global strategy.

Your skills:

•Advanced knowledge of Microsoft Windows 10 – deployment, management, support
•Advanced experience with Microsoft Modern Workspace tools in the large enterprises
•Troubleshooting various issues, diagnose problems in MEM and Microsoft Windows 10
•Scripting skills (preferably MS PowerShell)
•Strong technical and non-technical communication skills both written & spoken (English)

We offer:

•Great team of IT professionals and possibility of technical development
•Modern offices in Chodov
•Home office possibilities
•Permanent contract
•CAFETERIA employee benefit program with wide selection of benefits from Edenred
•Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company
•Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program…


Martina Hrbková
Martina Hrbková
DHL Information Services (Europe) s.r.o.

V DHL IT Services jsem zodpovědná především za nábor juniorních pozic a za kompletní Service Desk oddělení. Nejčastěji obsazuji pozici Service Desk Analyst v různých jazykových kombinacích.

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