Infrastructure Engineer – ITS Multi-Cloud



The System Support Engineer Cloud Administrator is responsible for support, test, maintenance and issues resolution of ITS Multi-Cloud globally for infrastructure and DPDHL users.


• Provide 2nd level support of ITS Multi-Cloud environment
• Provide end user operations support and troubleshooting of ITS Multi-Cloud environment
• TAT testing of new or updated ITS Multi- Cloud offerings and integrations
• Implementation of infrastructure routine tasks
• Create and update documentation for end users
• Support end users and internal teams for project delivery
• Cooperate on the analysis of the customer requirements of ITS Multi-Cloud development
• Coordinate delivery of ITS Multi-Cloud content with other involved teams


• General knowledge of operating systems Linux, Windows and Middleware and Databases
• General knowledge of VMware virtual platform and cloud platform
• Experience in IT operations department
• Experience in computing environment preferable
• Good communication skills
• Fluent written and spoken English language


• Development in Multi- Cloud area
• Development in IT areas – virtualization
• Internal and external trainings
• Great team of professionals and possibility of development
• Full support from colleagues during onboarding
• Modern offices in Chodov next to metro station
• Home office
• CAFETERIA employee benefit program with wide selection of benefits from Edenred
• Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company
• Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program…


DHL Information Services (Europe) s.r.o.
Lukáš Adam

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