Senior Application Support Specialist – Linux/SQL

Praha

ABOUT THE ROLE:

You as a Senior Application Support Specialist will provide Application support & Deployment services for Service Support Team to DPDHL Business Units in order to ensure the maximum availability and minimal disruption to business continuity. The position reports to Team Manager of Messaging Infrastructure Support.

YOUR WORK:

• Receives requests for support from business users
• Prioritizes requests in accordance with agreed criteria and the needs of the organization in accordance with SLAs and current processes and procedures
• Investigates problems and other support requests and takes appropriate actions
• Testing and deployment of new application versions
• Follows quality standards and policies
• Liaises with staff responsible for the design & development of system enhancements to overcome known problems or further fulfill user requirements
• On-call support (rotation within the team)

YOU SHOULD HAVE:

• Administrative experience with Linux/Unix environment
• Ability to use English in daily communication
• Basic knowledge of SQL (SELECT/UPDATE/INSERT/DELETE)
• Incident /Problem /Change Management knowledge
• Customer focused personality
• 3+ years experience in a similar position
• It is great, if you are detail oriented, team player and analytical thinker

WE OFFER:

• Internal and external trainings
• Great team of professionals and possibility of development
• Full support from colleagues during onboarding
• Modern offices in Chodov next to metro station
• Huge number of internal job opportunities within the company
• Home office
• Permanent contract
• CAFETERIA employee benefit program with wide selection of benefits from Edenred
• Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company
• Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program…

Kontakt

DHL Information Services (Europe) s.r.o.
Lukáš Adam

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