Azure Virtual Desktop Product Expert (Public Cloud)


About the role:

Would you like to be part of DHL IT Services? Our Secure Public Cloud Services department is team is looking for a new team member in Infrastructure Platform Services team!
As a Virtual Desktop Product Owner, you are the expert in the field. You will be responsible for the entire virtual desktop service running in a public cloud, act a subject matter expert, speak to the business to align and gather with their requirements and work with internal team members to fulfill them. You are also expected to provide a high level proposal of the structure of the services and work closely with the other teams for further implementation.

What you will do:

• Developing strategy, vision, roadmaps, and approaches while governing end-2-end implementation of Virtual Desktop service
• Lead architecture and design of Virtual Desktop service in a Public Cloud provided by IT Services to internal business partners in Azure
• Define the requirements; liaise with the business to create viable specifications and to identify any area of improvement in any aspect of the enterprise (business & technical architecture)
• Ensure proper service run - a regular review meeting with support teams, propose and track service improvements, track financials
• Coordinate support teams during a troubleshooting by having an overall understanding of the service setup, follow-up on problems
• Manage external vendors delivering service components
• Establish strong and lasting relationships with key stakeholders and decision makers in business partner organizations
• Collaborate with different platform teams and cross function areas within DPDHL IT Services during a Cloud service improvements and operations
• Work in a tightly knit, highly skilled, motivated and globally spread team of unique IT professionals on the mission to bring Deutsche Post DHL to the cloud
• We emphasize teamwork hence provide advice and guidance to junior colleagues is a must

Applications you will use:

• Azure Virtual Desktop and other PaaS cloud services
• Windows Operating System
• Active Directory, Azure Active Directory
• Azure Storage services

You should have:

• 10+ years of technology experience in product ownership, service management and virtual desktop services in an enterprise environment
• 5+ years of experience with Cloud solutions, platforms, and technologies in Azure and experiences with Virtual Desktop cloud environment
• Very deep knowledge with Azure implementation in large enterprise companies incl. security
• Familiar with platforms security, networking, Active Directory, Windows platforms, etc.
• Creative problem solving skills and ability to work conceptually
• Hands-on experiences with cloud services focus in cloud IaaS/PaaS
• Strong communication /presentation skills.
• Multi-tasking and prioritization skills and ability to work highly self-managed
• Ability to work effectively in a very fast pace and distributed team environment
• Proven judgement and problem solving skill
• Customers and end- users focused
• Must be able to communicate effectively in English for both written and oral

Nice to have:

•ITIL Foundation/ Certification knowledge a plus
•Strong understanding of the accepted methodologies (e.g. PRINCE2)

We offer:

• Great Team of IT Professionals with Global Working Exposure
• Modern offices in Chodov
• Home office possibilities
• Permanent contract
• Company car / car allowance
• CAFETERIA employee benefit program with wide selection of benefits from Edenred
• Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by the employer
• Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program……
• Pension plan contribution, Long term sickness Insurance

Sounds good? Start your application now!

For more details feel free to reach out to


DHL Information Services (Europe) s.r.o.
Dominika Formanová

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