We are looking for a new colleague for our solution support team. You will be responsible for providing consultations, guidance and problem solving expertise in the team supporting newly developed, critical, DHL Express application (MyDHL+).
You will cooperate with DHL IT Services internal teams (database, network, operating system administrators and developers etc. ) to maintain MyDHL+ application with minimal disruptions to the production environment.
Your daily work:
• Works as 2nd level support for MyDHL+ application/service
• Responsible for whole Application/Service lifecycle from initial project phase to release to production
• Supports Incident, Problem and Change Management process
• Capacity management – assure sufficient capacity on services
• Monitors supported service to be ahead of potential issues
• Liaises with application developers to overcome known problems and improve the service quality
• On-call support (rotation within the team)
You will work with:
• Mission critical application running on Red Hat OS platform using Oracle 12 DB and Shareplex for replication of the data
• Configuration of middleware components Apache, Tomcat, NGINX
• Writing SQL queries in order to created required reports
• Adobe CQ (CM products)
• Multiple modern monitoring tools like Dynatrace APM, Splunk
And many other technologies ...
Who we are looking for?
• Previous experience in application/system support area
• Familiar with SQL
• Advanced Linux/Unix skills
• Very good English
• Analytical skills and ability to get quickly from problem to solution
• Team player
We welcome knowledge of Tomcat/Apache, scripting.
• Great team of IT professionals and possibility of technical development
• Technical onboarding
• Modern offices in Chodov
• Huge number of internal job opportunities within the company
• Occasional home office
• Permanent contract
• Wide range of benefits (Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch and FlexiPass vouchers fully covered by DHL, Pension plan contribution, Multisport card, mobile and laptop, Fruit days, sport clubs for Employees....).