Would you like to be part of DHL IT Services? Our Service Support team is looking for a new team member.
You will deliver Application support and deployment services for part of a given business area to DHL countries/ functions, in order to ensure the maximum availability of these services to the business and the smooth deployment of new or improved services with minimal disruption to business continuity.
What will you do
• Act as ‘Service owner’ for a set of applications/services (as delegated by the Team Leader or Technician Lead), monitoring and reporting on service levels attained for these applications/services, and ensuring their continuity of service at all times
• Receive and log requests for support from help desk, other service delivery staff and/or users
• Prioritize requests in accordance with agreed criteria and the needs of the organization in accordance with Service Level Agreements
• Plan, execute and support implementations so the applications themselves are deployed with minimal disruption to the production environment
Applications you will use
You should have
• Hands-on experience with Linux operating system
• Experience with SQL and Customer focus
• Previous experience in supporting applications
• Ability to use English in daily communication
• Good time-management, organizational, multi-task and prioritization skills
What we offer
• Great team of IT professionals and the possibility of technical development
• An extra week of holiday (25 days/year)
• 6 Self-sickness days/year
• Lunch and FlexiPass vouchers fully covered by DHL
• On-going professional and technical training and certifications
• A multicultural environment in modern offices
• Pension plan contribution
• Multisport card
• Employee Referral Program
• Company sponsorship of various sports and social clubs
• Smart casual dress code
In DHL ITS Prague, you will have the opportunity to be part of over 1650 highly skilled IT professionals of 67 nationalities.
Would you like to develop your career in DHL ITS Prague – the largest data center operation in the Czech Republic? Start your application now!