Senior Backend Developer - Chatbots


About the role:
At DHL IT Services, we’re designing, building and running IT solutions globally, supporting our 550 000 colleagues and millions of our clients. Thousands of servers, apps, devices, all managed from our data centers.
Currently, we’re looking for a Senior backend developer [chatbots] for our Virtual Assistants platform team. Through the technology passion of our team, the platform has grown from a proof-of-concept to a global platform used by all DPDHL divisions and millions of customers, and it now shapes the perception of DPDHL to our customers through state-of-the-art technologies. We offer a lot of learning in the area of Natural Language Processing, AI and in delivering a truly global scalable solution used by millions of our customers.
We’re primarily looking for an enthusiast and someone eager to learn. Even if you don’t tick all the boxes below, but you’re a fast learner, we’d love to hear from you!

Your work:
• Implement product advancements in our Node.js based chatbot platform with best practices in mind
• Ideate, consult on and develop new product properties
• Consult proposed designs with the Product Owner and prioritize development effort with them
• Analyze end-to-end performance where needed
• Work with an enthusiastic team in an Agile environment
• Advise junior team members across the globe

Key requirements:
• 3+ years of backend development experience (Node.JS is a plus but if you have other backend experience like Java, C# we’d be very interested to hear from you as well!)
• Ability to design & develop scalable and resilient RESTful and websocket APIs
• Familiarity with using CI/CD tooling and Git
• Passion about great customer experience
• Good communication skills to explain your work to a non-technical audience
• Excellent written and spoken English; we’re an international team

An ideal candidate would also have:
• Basic knowledge of NLP and Virtual Assistant technologies (e.g. Google Dialogflow, IBM Watson..)
• Practical knowledge of containerization (e.g. Docker, Kubernetes, OpenShift..)
• Experience with Cloud services such as AWS, GCP or Azure
• Knowledge of Agile / DevOps software development
• Basic knowledge of Node.JS
• Knowledge of other programming languages (Rust is a plus)

What do we offer:
• Young team of motivated professionals from across the globe, always ready to support you
• A great opportunity to advance your career to a global level, with lots of learning included
• Professional and industry-recognized technical trainings and certifications
• An extra week of holiday (25 days per year)
• 6 Self-sickness days/year
• Company car / car allowance
• Full salary compensation for up to 10 days absence due to illness per the calendar year
• Meal vouchers fully covered by DHL
• Benefit cafeteria system by EDENRED
• On-going professional and technical training and certifications
• A multicultural environment in modern offices
• Pension plan contribution
• Multisport card
• Employee Referral Program
• Company sponsorship of various sports and social clubs
• Smart casual dress code
• Huge number of internal growth opportunities



Lukáš Mandžikievič
Lukáš Mandžikievič
Recruitment Lead
DHL Information Services (Europe) s.r.o.

Within DHL ITS in Prague I am recruiting mainly senior management positions as well as positions for Digital Lab department and other specialized roles.