Senior Application Support Specialist - Logistic Systems


About the role:

Do you like technology and communication at the same time? In the case your answer is “Yes”, then our team is the right team to join.

We are looking for a new colleague to join our Solution Support team.

You will be responsible for providing support, consultancy, guidance and problem solving expertise in the team supporting the main business partner - DHL Supply Chain. You will cooperate with various DHL IT Services internal teams (database, network, operating system administrators and developers etc. ) to maintain the service on agreed level including implementations.

We take care of wide portfolio of our applications running containerized, on private or public cloud as well as traditional server setup.

You will:

• Support set of applications/services (2nd level), from initial testing to production support
• Cooperate with developers to overcome known problems, improve the service quality and support projects
• Take care of service restoration in case of failure and collaborate with other support teams (both internal and vendors)
• Monitor and oversee the overall performance of the service
• Automate housekeeping activities
• Keep all required technical documentation up-to date
• Provide on-call as part of the job (usual rotation one week in a month)

Your skills:

• Team player attitude
• Analytical skills and ability to get quickly from incident/problem to solution
• Customer focus approach
• Fluent English (both verbal and writing)
• Previous experience in area of IT support
• Experience in Linux and/or Windows server administration
• Basic knowledge of Bash and/or Powershell scripting
• Familiar with MS SQL and/or Oracle DB, active SQL usage

Nice to have (we offer trainings):

• Knowledge of web / application servers (Tomcat, Apache, Weblogic, IIS)
• Cloud technologies such as Openshift, Azure, Docker

We offer:

• Great team of IT professionals and possibility of technical development
• Full technical onboarding
• Modern offices in Chodov
• Huge number of internal job opportunities within the company
• CAFETERIA employee benefit program with wide selection of benefits from Edenred
• Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company
• Multisport card, fruit days, sport clubs for employees, Referral program……
• Permanent Contract


Marie Nunhardtová
Marie Nunhardtová
DHL Information Services (Europe) s.r.o.

At DHL ITS, I am responsible for Production Services department recruitment. Usually I am recruiting the roles such as Application Specialist, Support Specialist and Network Engineer.