Infrastructure Engineer


Desktop engineer who can support our Digital Workspace Platform Engineering team in technically developing, building, and maintaining hardware and software solutions related to the end-user environment. The technology focus is around Windows 10 and Windows 11 Operating System standardization, Device Management from Active Directory and Intune, and related client applications.

Your tasks:

• Create, implement, test, and document detailed-level technical designs for services and products in scope
• Provide advanced technical input regarding development, production, and support of end user Desktop environment along with relevant backend management systems
• Detail out business and technical requirements for complex systems and end-user computing infrastructure in consultation with architects, support teams, end-users, or Business management
• Support architecture team in product selection including PoC & RFI/RFP support
• Research on emerging technologies in support of systems development efforts, and recommend technologies that will increase cost effectiveness and systems flexibility
• Establish and leverage key strategic vendor relationships
• Recommend and implement policies and standards and ensure adherence to security procedures
• Manage small Infrastructure projects
• Manage small and medium-sized Build teams in larger Infrastructure projects
• Infrastructure Problem Management - provide 3rd level problem management support for end-user computing back-end infrastructure and Desktop products
• Participate in global virtual teams with architecture, engineering and operation teams enabling the on-boarding of new product/technologies to improve infrastructure supporting the global strategy

Your skills:

• Expert in managing Microsoft Windows client OS incl. deployment and servicing, and related Hardware maintenance tasks (driver certification and testing, BIOS and driver patching)
• Hands-on experience with products and technologies used to provide end-user Desktop services
• Microsoft Intune and Configuration Manager
• Microsoft M365 offering
• Microsoft Active Directory and Group Policies
• Strong scripting skills preferably in Powershell, and with REST API/SOAP interfacing
• Strong analytical, problem solving skills
• Ability to work in a multi-functional and multi-cultural environment where consensus is paramount
• Good verbal and written communication skills in English language, with the ability to articulate complex ideas in easy-to-understand terms to peers, architects, and Business managers
• Able to work effectively under deadlines in a fast-paced, changing environment
• Strong collaboration and partnering skills: Ability to accomplish results through others, particularly by establishing relationships with partners

Nice to have skills:

• Microsoft Desktop OS or M365 certification
• ITIL Foundation Certification

Your background:

• Degree in Computer Science, Information Systems or equivalent experience
• Minimum 8 years of experience in IT or related field with a minimum of 5 of those years focusing on Enterprise Tools and Monitoring
• English language skills at CEFR C1 or at least B2 level
• Demonstrated skill in critical thinking and problem-solving methods
• Ability to work successfully in a global team environment

We offer:

• Great team of IT professionals and possibility of technical development
• On-going professional and technical trainings and certifications
• Home office
• Permanent contract
• CAFETERIA employee benefit program with wide selection of benefits from Edenred
• Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by the company
• Pension plan contribution, Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program……


Marie Nunhardtová
Marie Nunhardtová
DHL Information Services (Europe) s.r.o.

At DHL ITS, I am responsible for Production Services department recruitment. Usually I am recruiting the roles such as Application Specialist, Support Specialist and Network Engineer.


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